owayo response:

Hello Veronica, Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you’re happy with the quality of your purchase — that means a lot to us. We sincerely apologize for the longer-than-expected process and delivery time. We completely understand how frustrating delays can be, and we are continuously working to improve our fulfillment and shipping processes to ensure a smoother experience for all our customers. Your feedback is invaluable and helps us grow. We hope to serve you again soon and deliver an even better experience from start to finish! Kind regards your owayo team